Painter and decorator Dulux Approved, serving Canterbury, Faversham and Whitstable areas

Andrews Decoarting ~ Painters and Decorators ~ Canterbury ~ Whitstable ~ Faversham ~ Kent
For a Painter and Decorator in Faversham, Canterbury and Whitstable areas email: Andrews Decorating

Painter and Decorator Canterbury, Faversham, Kent

Dulux Select Decorators Click here to view my profile
Finding a decorator can be a risky business. - How do you know if the decorator you choose will deliver a high quality job and treat your home with respect? How do you know that your deposit will be safe? What if you’re not happy with the work?

Dulux Select Decorators helps eliminate these worries and makes choosing a decorator as hassle and risk-free as possible. For over 10 years we have been offering a free easy to use service to homeowner's who wish to find a trustworthy, professional decorator.

All our decorators have been fully assessed by industry specialists to ensure that their capabilities of undertaking work are of the highest standard.

At your request your local decorator will come to your home, will assess and put together a comprehensive quote for the work, will then do the preparation and decorate using the best quality Dulux Trade products, working to a strict code of conduct to deliver the high quality finish you demand.

And if that doesn't satisfy you enough, you can be safe in the knowledge that all work undertaken by Dulux Select Decorators is guaranteed* for 12 months by Dulux or 24 months if the decorator you choose is TrustMark accredited as well.

* Guarantee only applies to decoration of private residential premises. Guarantee activated by returning the Job Completion Certificate to Dulux within one month of job completion.

Dulux Select Decorator Scheme Quality
Assurance Guarantee
Terms and Conditions
Scope of Guarantee
The Guarantee is available only for decoration work on private residential premises in the
which is carried out by an approved Dulux Select Decorator using Dulux Products. This
Guarantee does not affect a homeowner's statutory rights.
Activation of Guarantee
For the Guarantee to be available it must be activated which is done by returning this Job
Completion Certificate to Dulux within 28 days of the work being completed.
Claims under Guarantee
Before making a claim under the guarantee the homeowner must first try to resolve the
with the Dulux Select Decorator. Only where the matter has not been resolved to the
homeowner's satisfaction should they contact the Dulux Select Office.
Limit of liability
The guarantee covers the amount by which the cost of remedying the defective work, when
taken together with the cost of the work already done, exceeds the original price quoted
the work. Subject to this, the homeowner remains liable to pay the Dulux Select Decorator
for the work carried out by the Dulux Select Decorator unless otherwise agreed.
Where the complaint refers to property or personal damage, Dulux may first ask the
homeowner to pursue the claim under their household insurance policy. However, Dulux
cover any excess payable and any additional cost the homeowner suffers due to an increase
their household insurance premium in the following 12 months.
Dulux's liability under guarantee is capped at 3 times the invoiced cost of the work.

The essential information
Members work to strict criteria and standards that we’ve organised into
categories for your easy reference.
Workmanship
• Work is durable and to a high standard.
• Care and due attention is given to preparatory work required for surfaces
and/or materials to be painted or covered.
• Adequate protection is provided for surfaces that are not to be painted and
furniture and furnishings.
• The customer’s home or premises are left clean and tidy and any debris
is removed.
Quotation/Estimate
• It must be clear whether the homeowner has been given an estimate or
quotation. Please note – a quotation is a binding agreement as to the price.
• Quotations or estimates must be given in writing, should be legible, comprehensive
and include a detailed specification of the work to be done. There should be no
hidden costs and VAT must be included (where applicable). All materials, labour
and clearing of debris associated with the job should also be included.
• Terms of payment (including deposit if applicable) must be made clear.
Deposits
• When requested, deposits must not exceed 25% of the job value to a
maximum of £3,000.
• Deposits are protected under the Dulux Guarantee. Please see the Guarantee
section for further information.
Conduct
• Members must provide a high standard of service. They should be honest and
courteous in all of their dealings with the homeowner.
Insurance
• Members must have public liability insurance of a minimum of £1m in place.
The scheme’s administrators undertake periodic independent checks to ensure
that members maintain this cover.
Products used
• All products must be used in accordance with the manufacturer’s instructions.
• If you ask your decorator not to follow the manufacturer’s product specification
for whatever reason and they are prepared to undertake the work on that basis,
the Dulux Guarantee will become invalid.
• You are strongly advised that Dulux Trade products should always be used
if available.

Painters and decorators based in Faversham but will provide services throughout Kent: Aldington, Ashford, Aylesford, Aylesham, Baddlesmere, Bapchild, Biddenden, Blackheath, Broadstairs, Boughton, Boughton Aluph, Boughton under Blean, Buckland, Canterbury, Challock, Charing, Chatham, Chartham, Chartham Hatch, Chilham, Chiselhurst, Conyer, Dartford, Deal, Doddington, Dover, Dunkirk, Eastling, Faversham, Folkstone, Fordwich, Gillingham, Greenwich, Headcorn, Herne Bay, Herne Hill, High Halden, Leaveland, Lenham, Linstead, Luddenham, Maidstone, Margate, Medway, Meopham, Minster, Molash, Newington, Newnham, Norton, Oare, Otterden, Painters Forstal, Rainham, Ramsgate, Rochester, Rodmersham, Sandwich, Seasalter, Selling, Sevenoaks, Shalmsford Street, Sheerness, Sheldwich, Sittingbourne, Snodland, Stalisfield, Staplehurst, Strood, Swale, Tankerton, Tenterden, Teynham, Thanet, Throwley, Uplees, Warren Street and Whitstable.

Painter Kent ~ Decorator Kent ~ Painter and Decorator Kent
©Andrews Decorating 2007 - 2009